intake for all calls from patients, pharmacies and providers
perform basic administrative/clerical/operational/customer support/computational tasks
address questions related to specific assigned area and assist with medication research
evaluate calls that require consultation with a pharmacist
make outbound calls to patients to offer medication therapy management programs and schedule medication review sessions with consultative pharmacists

Must have an active Pharmacy Technician or Tech in Training license in the state you reside
Technical Mail Order Pharmacy or Manufacturing experience
Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
Experience using multiple computer applications simultaneously and strong data entry skills
Bilingual in English / Spanish with the ability to speak, read, and write in both languages without limitations or assistance

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

Consultative Pharmacy Technician

About this role