Critical Care Business Manager

Role Overview

• Professionally managing assigned territory through the targeting of key customers (physicians, biomedical engineers, nurses and pharmacy)
• Promoting products according to approved product labeling and marketing strategies
• Conduct financial analysis of accounts and carry out contract negotiations compliant with the procurement processes of the key account and/or Health networks
• Developing strategic territory management plans to ensure revenue growth with company products
• Meeting assigned customer promotional reach and frequency goals
• After hours calls duties for the Customer Care after hours call roster, which is based on a rotational roster amongst the front-line team members
• Communicating effectively with specialty physicians
• Providing manager timely reports on work hours, sales call data, customer objectives, communications responses and expense reporting
• Working well without supervision
• Demonstrating aptitude for learning technical and scientific product-related information
• Demonstrate a high level of negotiation and influencing skills
• Experienced in the contracting and tendering processes within the Japanese hospitals landscape
• Demonstrate a high level of competency in the analysis and interpretation of sales data and translating the insights and knowledge into executable action plans at the account/territory level
• Managing monthly invoicing activities by confirming product hourly usage and receiving hospital confirmation prior to invoicing
• Successfully managing relationship with partner companies to ensure smooth supply product to hospitals
• Completing all Post Market Surveillance tasks, such as contracting, CRF collection and reporting, in a timely manner
• Operating within approved budget guidelines
• Providing excellent field communication and direction i.e., emails, voicemails, conference calls, etc.
• Co-ordinating activities with Field Teammates, Internal Teammates, Medical Affairs, Marketing, Customer Care, Finance, Operations and Technical Support
• Adhering to company policy, procedures and the comprehensive compliance program

Requirements

• Native Japanese language ability is essential
• Bachelor's degree is required
• 5+ years Sales experience is essential, experience in medical device products is a plus
• Experience in CV surgery is a plus
• KOL engagement skills
• Excellent verbal, written and interpersonal skills with ability to influence others without positional authority
• Proactive work style
• Open to feedback and the opinion/recommendation of others

Benefits

• Fully remote work (home office)