Talent & Learning Operations Specialist

Role Overview

• The Operations Delivery Specialist role is responsible for partnering with portfolio owners to ensure the planning and flawless delivery of learning experiences and programs to employees.
• Working on a variety of Operations projects in support of deploying new processes, managing vendors, finances, implementing talent development programs, and participating in Talent and Development system implementations.
• Applies developed subject matter knowledge to contribute to optimization of training tasks and recommend resolutions for moderately complex matters.
• Collaborating with multiple stakeholders to deliver the priority T&L development strategies and programs.
• Ensures flawless delivery of learning programs and development events across all T&L portfolios, including management, executive, technical, employee business and professional skills.
• Delivers moderately complex operational support to key T&L stakeholders by liaising with key program managers regarding training programs, schedules, resources required and learning event delivery.

Requirements

• Four-year or Graduate Degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4+ years of relevant work experience, preferably in training event management, logistics planning and managing multiple complex stakeholder client relationships.
• Strong knowledge of the people organization, key stakeholders and priorities.
• Deep understanding of the various business units and locations in the AMS.
• Influencing skills to build highly collaborative working relationships with key stakeholders.
• Event management and planning skills.
• Experience using agile work processes.
• Managing ambiguity and ability to improvise and innovate as new situations emerge.
• Problem solving and aligning others on agreed solutions.
• People Data Analysis.
• Advanced Microsoft SharePoint, and MS365 skills.
• Project Management.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including: 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave