Senior Manager – Resource Management

Role Overview

• Manage staffing and scheduling across assigned offices and service lines.
• Assign professionals to engagements based on skills, availability, and business priorities.
• Facilitate regular staffing discussions with Partners and Managers to plan upcoming work, address capacity, and resolve scheduling conflicts.
• Promote cross-regional and firmwide sharing of resources to support utilization goals.
• Monitor staff hours, workload, and utilization metrics, identifying trends and risks.
• Deliver accurate and timely reports, forecasts, dashboards, and variance analyses to leadership.
• Maintain resource data within staffing systems, ensuring accuracy and alignment with business needs.
• Build strong understanding of professional skills, experience levels, certifications, and career interests.
• Analyze upcoming demand and workload forecasts to support hiring decisions and operational planning.
• Make informed staffing recommendations based on project requirements, timing, business priorities, and strategic goals.
• Develop productive relationships with Partners, Managers, and cross-functional teams.
• Communicate staffing issues, risks, and opportunities proactively and professionally.
• Facilitate conflict resolution and support balanced workload distribution.
• Work regularly with resource management systems and technology tools.
• Identify opportunities to improve workflows, enhance data visibility, and streamline processes.
• Support strategic initiatives, special projects, and ad hoc reporting as needed.

Requirements

• Bachelor’s degree required
• Graduate or specialty degree preferred
• 7 years’ experience
• 5 years supervisory experience (if applicable)
• Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary
• Proficient use of applicable technology
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally