Serve as a subject matter expert for our clients, addressing technical, developmental, or strategic IT needs
Manage problem identification, system architecture definition, software specification and design, testing, and deployment of open source solutions
Learn about new technologies and apply these concepts to customer needs
Adapt to changing customer requirements
Provide technical leadership to a team of consultants working on the client engagements with you
Respond to incidents, escalations, and exceptions in a professional manner
bringing together cross-functional teams from Red Hat's product, Product Engineering, Support, Professional Services, and Sales teams to meet the needs of our most demanding customers
Support with pre-sales activities, develop and review task lists, develop high level design architecture, lead Services discovery sessions to gather requirements

Bachelor's degree in Computer Science or a related field of study, or alternatively, equivalent work experience and/or industry recognised certifications (particularly RH certifications)
5 + years experience working in a consulting role, or similar
Experience or knowledge of infrastructure and cloud technologies
e.g. enterprise use of virtualisation or containers
Foundational awareness of modern application development practices and the software delivery life cycle
Good customer-facing skills; ability to present to customers and guide customer interactions
Knowledge of one or more of Red Hat's infrastructure solutions like Red hat Enterprise Linux, Red Hat Satellite, Red Hat Virtualization, Red Hat Ansible Automation Platform, or Red Hat OpenShift would be great
but we would also consider people with K8 / Chef / Puppet experience etc
Red Hat Certified Architect (RHCA) certification is a plus, and/or Red Hat Certified Engineer (RHCE) certification, or the willingness to gain this certification in the early stages of your career with Red Hat

Cloud Architect

Key skills