Key skills
SFDCTableauSalesforceCRMSales
About this role
Role Overview
- Contribute to sales growth by partnering with Shaw Contract Account Executives
- Provide Salesforce training for new Account Executives and internal partners
- Generate comprehensive reports, including 3-year revenue analysis, Tableau visualizations
- Troubleshoot and resolve issues within the CSI system
- Manage email accounts and monitor Salesforce notifications for Account Managers
- Partner with Connect/Inform to create compelling marketing newsletters
- Collaborate with the Strategy and Insights team on new sales initiatives
- Manage dealer price lists, including inputting ESP and Diverzify data accurately
- Ensure integrity and accuracy of data within SFDC, including updates and troubleshooting
- Serve as backup for Account Managers during leave
- Partner with Customer Service to input new customers into Salesforce
- Provide expert recommendations for replacement products based on customer needs
- Organize Lunch & Learn sessions to promote products and services
- Conduct basic market research to assist Account Executives
Requirements
- High School education or equivalent.
- 2+ years sales support experience
- Support up to 20 account executives at one time
- Located in Southeast United States
- Preferred: CRM experience (Salesforce preferred)
- Data/reporting tools (Excel, Tableau exposure)
Tech Stack
- SFDC
- Tableau
Benefits
- Medical, dental, and vision insurance
- Life insurance and disability coverage
- Tuition reimbursement
- Employee assistance program
- Health savings account
- Paid Time Off
- Parental Leave
- 401K and Retirement Plans
- Product discounts for employees
- Adoption assistance
- Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)