Provides technical expertise for sales representatives, resellers and customers during the sales process
Responsible for the development and use of a set of software tools to improve the accuracy, completeness, and timeliness of Quotations, Orders and Order Changes
Presales Support: Support sales to design technical solutions for customers, introduce the system to customers with sales
After-sales Support: Product installation & training for customers and following for future technical support
Dealers’ Technical Management: Serve as the technical contact between X-Rite and the assigned partners. Every technical aspect of the partner must be understood and maintained
Dealers’ Technical Support: Work with the manager to train the sales team at each partner to a level where they are comfortable selling the products and workflows
Large Account Technical Management and End User Technical Support
Marketing Activities Support: Trade Show, Webinar & etc.

Bachelor’s degree in Color Science, or related field (e.g., Chemical, Materials Science, etc.)
3–5 years of experience in Printing and Packaging Technology or Industrial such as Coating, Textile, Ink&Paint (Color Management), etc.
Experience in pre-sales and after-sales support, including product demonstration, installation, user training and technical support, or a similar customer-facing technical role
Ability to manage and support distributors or partners, including technical training and relationship management
Strong problem-solving skills with a customer-oriented mindset
Ability to work independently (Remote job)
Willingness to travel to customer sites and partner locations as required
Fluent in Thai and good English communication skills (listen, read, write, and speak)

Application Engineer

Key skills