Own day-to-day administration of our Salesforce org, including user management, permissions, profiles, roles, and security
Use AI to accelerate admin work, from drafting documentation and validation rule logic to triaging requests and identifying automation opportunities
Build and maintain declarative automation (Flows, validation rules, approval processes, dynamic forms)
Administer Salesforce CPQ: product catalog, price books, bundles, discount schedules, and approval workflows
Triage and resolve incoming Salesforce requests with clear communication and quick follow-through
Own projects end to end, from gathering requirements with stakeholders through design, build, testing, documentation, and rollout
Manage release cycles including sandbox refreshes, deployments, and change set hygiene, working within our CI/CD pipeline to ship changes safely and predictably
Partner with developers and architects on data integrity, integration health, and technical debt cleanup
Document configurations, processes, and decisions so the team can scale without losing context
Support our GTM teams with training, enablement, and clear answers when things break
Participate in agile ceremonies including sprint planning, standups, retros, and demos, and contribute to a healthy, predictable delivery rhythm
Serve as scrum master as part of the team's regular rotation, facilitating ceremonies, unblocking the team, and keeping work moving sprint over sprint.

5+ years of Salesforce administration experience in a SaaS environment
Salesforce Certified Administrator (ADM 201) required; Advanced Administrator (ADM 211) preferred
Salesforce CPQ, Platform Admin, or Sales Cloud Consultant certifications are a plus
Hands-on CPQ experience required, including configuration, troubleshooting, and quote-to-cash workflows
Strong working knowledge of declarative tools (Flow, validation rules, approval processes)
Experience supporting Sales, RevOps, or other GTM teams
Track record of clear documentation and stakeholder communication
Working experience in an agile/scrum environment, with comfort participating in sprint ceremonies and managing work through a ticketing system (Jira, Asana, or similar)

Senior Salesforce Administrator

Key skills