Triage and resolve production issues across APIs, file ingestion, and data sync jobs
Monitor system health and participate in on-call incident response (with support from senior engineers)
Implement and maintain backend services in Node.js
Support ingestion workflows (S3/Lambda/scheduling) and help troubleshoot data processing failures
Write and improve automated tests (Jest) and contribute to CI/CD improvements (GitHub Actions)
Assist with operational documentation: runbooks, dashboards, alert tuning, and SOPs
Perform small infrastructure/config changes (Terraform exposure preferred) with guidance
Participate in vendor-led KT sessions and document learnings into internal runbooks and SOPs
Shadow vendor ticket handling and progressively take ownership of support queues during parallel run
Help inventory and validate operational assets: monitoring, alerts, deployment steps, credentials/access needs, scripts and scheduled jobs
Contribute to continuous improvement items that reduce incidents (alert noise reduction, automation, better observability)

Bachelor’s degree in computer science or equivalent amount of experience.
5-7 years of software engineering experience, ideally backend focused.
Strong fundamentals in Node.js backend development.
Working knowledge of AWS (at least some of ECS or Lambda, S3, CloudWatch).
Experience debugging production issues and using logs/metrics to identify root causes
Terraform and infrastructure-as-code familiarity
Comfortable with SQL and relational databases (Postgres preferred)
Team-oriented, eager to learn, and able to work in a support + enhancement environment
NestJS exposure is a plus.
Exposure to Kafka/MSK, Redis, or event-driven architectures.
Experience working with file ingestion, scheduling, and batch processing

Senior Software Engineer

Key skills