Key skills
CommunicationProblem SolvingRemote Work
About this role
Role Overview
- Perform routine Design for Manufacturing (DFM) reviews for high-end customer orders
- Analyze and support optimization of part designs to ensure manufacturability
- Conduct customer communication via phone and video calls regarding design and production issues
- Maintain written communication with customers for problem-solving and technical clarification
- Collaborate with partners and suppliers (written, phone, video) to resolve manufacturability challenges
- Provide expertise in complaint handling (excluding formal RMA cases)
- Support continuous improvement of manufacturing and engineering processes
- Ensure clear and timely resolution of technical production issues
Requirements
- 7+ years of experience in CNC machining and/or sheet metal manufacturing
- Strong understanding of manufacturing processes (CNC, sheet metal fabrication)
- Experience working with technical drawings and design-related problem solving
- Fluent and professional English
- Fluent and professional German
Benefits
- Remote work: possible (Germany / Poland / Bulgaria) or office-based (Munich)
- Hybrid work in line with back-to-office policy if located in Munich
- Holiday calendar: local law / Bavarian public holidays