Call Center Coordinator

Role Overview

• Answer telephone and handle all calls appropriately
• Schedule appointments for new and existing patients
• Enter patient demographics, insurance, and referral information into EMR
• Cancel and reschedule appointments as assigned
• Maintain and follow HIPAA policies and procedures
• Other relevant duties as assigned by the Manager/Director

Requirements

• Full-Time Position
• Knowledge and application of job duties within scope of practice
• Ability to demonstrate compliance with laws and standards
• Interact respectfully with all levels of staff
• Assist as needed during duty hours
• Participate in department activities
• Advocate for the quality of life of patients
• Support the company's core values.