ERP Administrator – Microsoft 365 Dynamics

Role Overview

• Own end-to-end Business Central system configuration across all active modules: Finance, Supply Chain, Manufacturing, Service Management, and Project Accounting
• Manage user accounts, permission sets, and security role assignments; maintain least-privilege access discipline; conduct quarterly access audits
• Administer company setup, posting groups, dimension codes, number series, fiscal period configuration, and multi-currency settings for 23+ country operations
• Manage the BC administration center: environment management, sandbox provisioning, telemetry monitoring, and support ticket escalation
• Own the bi-annual Microsoft release wave cycle — evaluate release notes, configure and test in sandbox, coordinate UAT with module owners, and deploy to production with documented change control
• Design, build, and maintain BC native approval workflows across purchase orders, sales orders, journal entries, production orders, and service management
• Build and maintain Power Automate cloud flows connecting Business Central to Salesforce (CRM/CPQ/Field Service), Microsoft 365, and other business applications
• Translate business process requirements from Finance, Supply Chain, and Operations into automated workflow rules with appropriate approval routing, exception handling, and audit trails
• Govern the Power Platform environment: manage DLP policies, connector permissions, flow ownership, and environment strategy
• Design and maintain automated alerts, notifications, and scheduled jobs (job queue entries) for period-end processes, inventory thresholds, and compliance triggers
• Own the iPaaS integration layer (Celigo or Rapidi) connecting Salesforce CRM/CPQ/Field Service to Business Central — monitor sync health, manage error queues, resolve failures, and coordinate with the Salesforce admin on cross-system issues
• Administer the tax engine integration (Avalara or Vertex): manage nexus configuration, product taxability codes, exemption certificates, and coordinate with Finance for audit readiness
• Manage ISV application administration: revenue recognition module (ASC 606 deferral schedule configuration), subscription/recurring billing engine, and any additional certified AppSource extensions
• Maintain API credentials, OAuth connections, and service accounts for all BC integrations; enforce rotation schedules and access documentation
• Serve as primary technical contact with implementation partner, ISV vendors, and Microsoft support

Requirements

• 7+ years of hands-on experience administering Microsoft Dynamics 365 Business Central or Dynamics NAV in a production environment
• Deep functional knowledge of BC Finance module: chart of accounts, posting groups, fixed assets, multi-currency, VAT/tax configuration, period-end close procedures
• Demonstrated experience building and managing Power Automate cloud flows with the Business Central connector, including approval routing and cross-system automation
• Experience administering BC in a manufacturing environment: production orders, BOMs, routings, inventory costing methods (FIFO/average/standard), and warehouse management
• Hands-on experience with BC integration to at least one external system via iPaaS or API (Salesforce, Celigo, MuleSoft, or equivalent preferred)
• Proven experience managing the BC bi-annual release wave cycle in a production environment
• Strong understanding of BC permission set architecture, user role design, and security audit practices
• Experience configuring and administering at least one ISV AppSource extension in a production BC environment
• Bachelor's degree in Information Systems, Accounting, Business Administration, Finance, or a related field
• Equivalent combination of education and experience considered

Tech Stack

• Cloud

Benefits

• Medical, Vision, Dental Insurance
• Health Savings Account with Employer contributions
• 401(k) with Employer match
• Short-term & Long-term Disability Coverage
• Accidental Death & Dismemberment Coverage
• Life Insurance Coverage
• PTO
• Eight paid holidays per year