Manage portfolio work intake, prioritization, and resource allocation using Agile demand management, specifically for MMIS Medicaid projects and enhancements.
Implement and oversee Agile methodologies (Scrum, Kanban, SAFe) across multiple teams working on Medicaid eligibility, claims, provider management, and related modules.
Ensure compliance with Medicaid regulations, CMS guidelines, and state-specific requirements throughout the portfolio lifecycle.
Continuously improve team productivity through process optimization, Lean/Agile methodologies, and value stream mapping, with a focus on Medicaid operational excellence.
Develop and maintain executive dashboards and metrics-driven reporting for leadership, highlighting Medicaid program performance, regulatory compliance, and operational KPIs.
Align portfolio initiatives with Medicaid program strategy, state and federal mandates, and business objectives.
Facilitate regular portfolio reviews, audits, and coaching sessions for MMIS teams.
Lead incident and problem management processes, root cause analysis, and service improvement initiatives within the Medicaid ecosystem.
Collaborate with stakeholders, including executive leadership, state agencies, and Medicaid program managers, to communicate portfolio health and recommendations.
Requirements
Minimum 7+ years of experience in portfolio management, program management, or project management within the MMIS Medicaid domain or other large-scale healthcare IT environments
Proven experience implementing Agile methodologies and managing large teams (100+ members) in Medicaid or healthcare IT projects
Strong understanding of Medicaid regulations, CMS guidelines, and MMIS operational requirements
Expertise in Lean/Agile methodologies, productivity improvement, and executive reporting
Excellent communication and stakeholder management abilities, including experience working with state agencies and Medicaid program managers.