Serve as a customer advocate, designing the right solutions and ensuring that they are implemented and supported in an innovative and reliable way
Deliver successful discovery, analysis, and design workshops for small to medium teams of both technical and non-technical backgrounds that shape and inspire customer use cases and architecture design decisions
Scope delivery projects and guide customers through successful pilot and production deployments
Design, create, and deliver content that will enable the broader Red Hat organization to sell, service, and support our cloud and infrastructure solutions at scale
Contribute to the development of repeatable methodologies and tools designed to scale Red Hat's services capabilities, promote repeated customer engagements, and lower delivery risks
Contribute to, and lead the delivery of Red Hat solutions based on the Red Hat tools and technologies

Prior experience working in a consulting role; ability to deliver in one-on-one assignments
Good customer-facing skills; ability to present to customers and lead customer interactions
Excellent knowledge of cloud and infrastructure technologies on a delivery level
Experience implementing container technologies in an enterprise setting and with enterprise-wide deployments
Knowledge of one or more Red Hat’s infrastructure solutions like Red Hat OpenShift Container Platform and Red Hat Ansible Automation Platform
Understanding of the open source community
Excellent problem-solving and planning skills
Good written and verbal language skills in Arabic and English
The following are considered a plus: Knowledge of AI technologies and Red Hat OpenShift AI
Experience onboarding applications and application teams onto cloud or container platforms introducing DevOps, continuous delivery (CD) and application lifecycle management, and GitOps
Red Hat Certified Architect (RHCA) certification
Red Hat Certified Engineer (RHCE) certification

Architect – OpenShift

Key skills