Senior Solution Architect – EMEA

Role Overview

• Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
• Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
• Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
• Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
• Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.
• Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments.
• Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation.
• Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed.
• Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion.
• Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices.
• Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy.
• Mentor more junior Solution Architects through collaboration, coaching, and shared learning.

Requirements

• 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
• Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
• Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
• Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
• Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
• Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
• Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
• Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
• Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
• A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
• Strong judgment, autonomy, and follow-through in fast-moving deal environments.
• A collaborative, low-ego working style with the ability to pull in cross-functional partners when the situation calls for it.
• A mentorship mindset and desire to make the team stronger through coaching, documentation, and reusable work.
• Familiarity with MEDDPICC or Command of the Message is a plus.
• Willingness to travel ~20% for customer engagements, field events, and internal collaboration.

Tech Stack

• Cloud
• Distributed Systems
• Kubernetes

Benefits

• A stake in our success
• generous equity with employee-friendly stock program
• It’s not about how strong of a negotiator you are
• our pay is based on transparent levels relative to experience
• Time to recharge with unlimited PTO
• A distributed-first mindset and culture (really!)
• Home office, co-working, and internet stipend
• Full benefits coverage for employees, with additional coverage available for dependents
• Up to 16 weeks of paid parental leave, regardless of path to parenthood
• Annual development allowance
• And much more...