About this role
Role Overview
- Coordinate the onboarding of new mobile apps and publishers into the Refinery89 mediation ecosystem.
- Guide publishers through onboarding requirements and implementation processes.
- Act as a central operational point of contact during integration and rollout phases.
- Track onboarding progress and ensure timely completion of implementation milestones.
- Configure and manage ad units, placements, line items, and mediation settings.
- Support the setup and optimization of mediation configurations across publisher accounts.
- Assist with demand partner activation and bidder onboarding processes.
- Maintain operational consistency across multiple publisher implementations.
- Coordinate SDK onboarding activities with publishers and internal stakeholders.
- Support integrations involving SDK bidders, mediation partners, and demand sources.
- Assist with demand partner configuration, testing, and validation processes.
- Identify, document, and track onboarding or implementation issues.
- Collaborate with technical teams to troubleshoot configuration and setup challenges.
- Validate successful deployment and operational readiness before launch.
- Maintain onboarding trackers, rollout dashboards, and operational records.
- Create and update onboarding documentation and internal process guidelines.
Requirements
- Professional fluency in English (written and spoken).
- Previous experience in the AdTech industry.
- Previous experience in Mobile AdTech, Ad Operations, Monetization Operations, or a related field.
- Strong operational and project coordination skills.
- Experience working with mobile app publishers or app monetization environments.
- Ability to manage multiple onboarding projects simultaneously.
- Strong problem-solving skills and attention to detail.
- Comfortable working in a fast-paced, international environment.
Benefits
- Flexible Work Mode: Remote / Flexible