Key skills
Communication
About this role
Role Overview
- Communication with tenants, by phone, email and letter
- Maintaining Tenant database’s with accurate details
- Proactively contacting tenants based on their payment history
- Regular review of daily bank downloads to assist Treasury teams with correct allocation of incoming funds
- Reconciliation of tenant accounts
- Instruct of collection agencies or legal action where authorized and follow through to completion
- Any other duties that will ensure the smooth running of the credit control department
- Building and maintaining close professional relationships with tenants, and colleagues both within the accounting teams and the wider business
Requirements
- A proactive, practical, and positive approach to work is required.
- Excellent, professional communication skills with the ability to build good working relationships with your colleagues, both within accounts and the wider business.
Benefits
- 35 Working hour week
- Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
- Core working hours to allow for added flexibility and helps ease your commute to the office.
- Study support
- Discretionary annual bonus and salary reviews.
- Healthcare, life insurance & wellness programme.
- Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
- Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
- Social events throughout the year including a firm wide Christmas party!
- Generous referral bonus.