Manage a portfolio of strategic accounts
Build strong, long-term relationships with key stakeholders
Identify upselling and digital business growth opportunities
Oversee commercial agreements and client account activities
Define, monitor, and analyze key performance indicators (KPIs)
Provide performance analysis and actionable recommendations
Collaborate with technical, e-commerce, commercial, and data teams
Prepare regular business reviews and client presentations
Support commercial negotiations and contract renewals
Develop tailored commercial proposals based on client needs
Conduct market and competitor analysis
Work closely with internal teams including commercial, operations, finance, and product
Ensure smooth execution of campaigns and projects
Act as the main point of contact for digital-related client matters

Minimum 8 years of experience in account management, digital sales, business development, or e-commerce
Experience in a digital environment preferred
Strong commercial and relationship management skills
Solid understanding of digital marketing and performance KPIs
Analytical mindset with a results-driven approach
Proficiency in Excel, PowerPoint, and CRM tools
Fluent professional English
Organized and autonomous
Proactive with an entrepreneurial mindset
Ability to manage multiple projects simultaneously
Strong communication, presentation, and teamwork skills

Global eCommerce Specialist

Key skills