Key skills
CommunicationSales
About this role
Role Overview
- Support multiple stores in the Hampshire & Berkshire region
- Deliver business plans, drive KPIs, and ensure operational excellence
- Lead by example and create a positive, solution-focused environment
- Work with Store Managers to achieve performance goals
- Support stock control, seasonal promotions, and merchandising
- Coach and develop colleagues for strong succession plans
- Organize daily operations and manage store security
- Ensure compliance with health & safety policies and company procedures
Requirements
- At least 2 years’ proven management experience within a comparable retail role
- Proven track record of delivering sales targets and managing budgets
- Strong understanding of retail operations, including sales, stock control, and customer service
- Skilled in problem-solving and decision-making under pressure
- Strong commercial awareness, including analysing sales trends and identifying growth opportunities
- Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
- Flexible and adaptable, with a commitment to continuous improvement and team development
- A natural leader with a customer-first mindset and a passion for delivering outstanding service
- Current driving licence and willingness to travel across the region
Benefits
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies