Key skills
AzureCitrixCloudSwitchingVMwareRDSActive DirectoryCommunicationTime ManagementFirewall
About this role
Role Overview
- Implement and support firewall, VPN, routing, switching, and wireless networking solutions
- Assist with client network discovery, documentation, and infrastructure assessments
- Design and deploy wireless networking solutions across various client environments
- Support virtualization and remote access technologies including VMware, Hyper-V, RDS, Citrix, and VPN solutions
- Support Windows Server and Active Directory environments
- Assist with Microsoft 365, SharePoint, Azure, and Azure Virtual Desktop deployments and migrations
- Support Office 365 and G Suite environments
- Assist with cloud infrastructure administration and modernization initiatives
- Independently lead technical projects, deployments, upgrades, and infrastructure implementations
- Collaborate with other departments and technical resources to deliver successful client solutions
- Troubleshoot infrastructure and systems-related issues across multiple technologies
- Maintain accurate technical documentation, project notes, and client communication
- Manage priorities effectively while handling multiple client environments and projects
- Adapt to evolving technologies and changing business requirements
Requirements
- Preferred 3+ years of IT project experience
- Strong experience with Microsoft technologies including SharePoint, Azure, and Azure Virtual Desktop
- Excellent customer service and communication skills
- Strong analytical and problem-solving abilities
- Ability to quickly learn new technologies and adapt to changing environments
- Ability to collaborate effectively within a team environment
- Strong organizational and time management skills with the ability to manage multiple priorities
- Bachelor’s degree in a related field or equivalent experience preferred
- Previous Managed Services Provider (MSP) experience highly preferred
- Experience with PSA and/or RMM platforms preferred
- One or more of the following certifications is preferred: CCNA or equivalent networking certification, CompTIA Network+ or Security+, Microsoft Server or Cloud certifications, VMware certifications
Tech Stack
- Azure
- Citrix
- Cloud
- Switching
- VMware
Benefits
- Medical
- Company pays 100% of the base plan for the employee and family
- Dental & Vision
- 401(k) with employer matching
- Accrued Paid Time Off
- 9 Paid Holidays
- Career Pathing