Pension Officer

Role Overview

• Provide expert pension administration support to payroll officers.
• Ensure accurate processing, reporting, and compliance of LGPS and TPS.
• Process and verify pension data for starters, leavers, opt outs, opt ins, transfers, and retirements.
• Prepare and submit monthly and annual pension data returns to TPS and relevant LGPS funds.
• Reconcile contribution payments and resolve data or payment discrepancies.
• Maintain pension records and ensure all data is accurate and up-to-date in payroll and pensions portal.
• Support monitoring of contribution rates, pensionable pay, and compliance with auto enrolment legislation.
• Support the completion of audit and year-end reporting for education clients.
• Provide guidance to payroll officers and clients on pension scheme rules, data requirements and compliance issues.

Requirements

• Experience working with LGPS and Teachers’ Pensions within an education or payroll environment.
• Strong understanding of UK public sector pension rules and payroll processes.
• Excellent accuracy and attention to detail in handling large volumes of data.
• Good numeracy and IT skills, including use of payroll and pension administration software.
• Strong communication and customer service skills, with a professional approach.
• Ability to manage priorities and meet strict deadlines.
• Experience working in a third party payroll or education support services provider (desirable).
• Knowledge of auto-enrolment and pension compliance (desirable).
• Working towards or holding a relevant qualification (e.g. CIPP, pension administration training) (desirable).

Benefits

• Leave: 24 days annual leave, 8 bank holidays, plus your birthday off.
• Health: BUPA Healthcare Cashback Plan and free flu vaccines.
• Perks: Free on-site parking, free barista coffee, fresh fruit, and weekly snacks.
• Flexibility: Hybrid working options and time off for special events (nativities, graduations, etc.).
• Development: A clear career pathway from the moment you join.