Key skills
SwitchingNetwork Security
About this role
Role Overview
- Serve as the Tier 3 escalation point, resolving complex incidents from 2nd‑line operations and Service Managers to minimise business impact
- Translate platform architecture and service strategies into robust technical configurations and deployments across global projects
- Build and operate automation and API integrations; use monitoring, AIOps and observability to anticipate and resolve performance issues
- Create and maintain low‑level designs, automation playbooks, SOPs and standardised configuration templates to drive consistency
- Modernise and harden Knauf’s global network estate—covering hardware refresh, configuration management, SD‑WAN rollout, and secure‑by‑design controls including NAC compliance
Requirements
- Degree in computer science/IT or equivalent experience in large‑scale enterprise environments
- Proven track record operating campus and enterprise networks at global scale (10,000+ users) across routing, switching, wireless and network security
- Hands‑on with SD‑WAN, ideally Fortinet (FortiManager/FortiGate), including migrations from legacy WAN to modern SD‑WAN
- Cisco CCNP or Fortinet NSE 4+ strongly preferred
- Experienced with centralised network management platforms, identity services and core network services; comfortable with API‑driven workflows to improve operational efficiency
Tech Stack
- Switching
Benefits
- Security : Permanent employment contract in a stable, successful family-owned company.
- Flexibility : 30 days of vacation, special leave for certain occasions, flexitime account with a broad time window for flexible working and weekly home office days.
- Fitness and health : Discounts on various sports and leisure activities (e.g., fitness studio Iphofen, swimming training, soccer, etc.), as well as opportunities for active health promotion through our company doctor and occupational health and safety offers.
- Daily time savings: Ample parking and access to public transport (train, bus).
- Welcome approach : Individual onboarding days, company and team events
- Career and professional development : Individual support and promotion for part-time studies, further education and training.
- Benefits and vouchers : Discounts on well-known brands and reduced-price employee purchases.
- E-Bike leasing : Using tax advantages while promoting your own health.
- Relocation support : Assistance with international relocation