Serve as the Tier 3 escalation point, resolving complex incidents from 2nd‑line operations and Service Managers to minimise business impact
Translate platform architecture and service strategies into robust technical configurations and deployments across global projects
Build and operate automation and API integrations; use monitoring, AIOps and observability to anticipate and resolve performance issues
Create and maintain low‑level designs, automation playbooks, SOPs and standardised configuration templates to drive consistency
Modernise and harden Knauf’s global network estate—covering hardware refresh, configuration management, SD‑WAN rollout, and secure‑by‑design controls including NAC compliance
Requirements
Degree in computer science/IT or equivalent experience in large‑scale enterprise environments
Proven track record operating campus and enterprise networks at global scale (10,000+ users) across routing, switching, wireless and network security
Hands‑on with SD‑WAN, ideally Fortinet (FortiManager/FortiGate), including migrations from legacy WAN to modern SD‑WAN
Cisco CCNP or Fortinet NSE 4+ strongly preferred
Experienced with centralised network management platforms, identity services and core network services; comfortable with API‑driven workflows to improve operational efficiency
Tech Stack
Switching
Benefits
Security : Permanent employment contract in a stable, successful family-owned company.
Flexibility : 30 days of vacation, special leave for certain occasions, flexitime account with a broad time window for flexible working and weekly home office days.
Fitness and health : Discounts on various sports and leisure activities (e.g., fitness studio Iphofen, swimming training, soccer, etc.), as well as opportunities for active health promotion through our company doctor and occupational health and safety offers.
Daily time savings: Ample parking and access to public transport (train, bus).
Welcome approach : Individual onboarding days, company and team events
Career and professional development : Individual support and promotion for part-time studies, further education and training.
Benefits and vouchers : Discounts on well-known brands and reduced-price employee purchases.
E-Bike leasing : Using tax advantages while promoting your own health.
Relocation support : Assistance with international relocation