About this role
Role Overview
- Build, configure, and validate Class II gaming systems for certification, shipment, and deployment
- Support active customer deployments, install readiness, and live production environments
- Troubleshoot and resolve system-level issues, including escalations impacting customer operations
- Ensure compliance with Class II, jurisdictional, and tribal regulatory requirements
- Support certification readiness, audits, and regulator-facing documentation activities
- Partner cross-functionally with TPMs, Engineering, Field Services, Operations, and customer-facing teams
- Act as a subject matter expert for Class II systems during deployments and production incidents
- Contribute to the stabilization and scaling of repeatable delivery and support processes
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field (or equivalent experience)
- 5+ years of systems engineering experience supporting complex, production systems
- Hands-on experience with system build, deployment, and production support
- Experience working in regulated or compliance-driven environments
- Ability to work on-site in a lab environment with non-remote system dependencies
Benefits
- medical, dental, and vision insurance
- life and disability coverage
- paid time off
- tuition reimbursement
- 401(k) savings plan with company contributions
- wellness programs