Inbound Sales Specialist

Role Overview

• Act as the first point of contact for inbound leads
• Combine consultative sales with hands-on customer onboarding
• Guide prospects and customers from a technical and product perspective
• Help customers successfully onboard and set up the platform
• Proactively identify upselling opportunities based on customer needs
• Handle inbound sales inquiries from Swiss and German speaking prospects
• Support customers during the entire onboarding and setup process
• Understand customer needs and match suitable Amnis solutions
• Convince and upsell customers during onboarding and ongoing usage
• Collaborate closely with sales, operations, compliance, and product teams
• Contribute to internal improvements to continuously enhance customer experience and processes

Requirements

• Strong (near-native) (Swiss-) German speaking and good English skills
• Experience or interest in sales, customer onboarding, account management, or customer support in B2B SaaS, Fintech or Payment
• Affinity for consultative / solution-oriented selling
• Interest in or basic knowledge of payments, FX or payment cards
• Strong communication and presentation skills, with the ability to explain technical topics in a clear way
• Ability to work independently and manage multiple customer interactions
• Team player mentality with a hands-on attitude

Benefits

• Attractive working conditions in a young, dynamic, and international team
• Professional environment in a rapidly growing European Fintech scale-up with offices in Switzerland, Liechtenstein, Czech Republic, Netherlands, and Austria
• Part-time schedule possible 80% min.
• Development opportunities within the company
• Budget for external courses, training and professional development