HR Recruitment and Support Team Lead

Role Overview

• Manage the full recruitment lifecycle, including job posting, sourcing, screening, interviewing, selection, and onboarding
• Recruit both local and expatriate employees across multiple departments and business functions
• Partner closely with hiring managers to understand workforce needs and develop effective hiring strategies
• Manage recruitment pipelines and ensure vacancies are filled within agreed service levels
• Conduct candidate assessments and provide hiring recommendations to stakeholders
• Develop and maintain diverse sourcing channels, including LinkedIn, job boards, employee referrals, networking events, and recruitment agencies
• Build talent pipelines for current and future hiring needs
• Ensure a positive candidate experience throughout the recruitment process
• Coordinate onboarding activities for new hires, including documentation, orientation, and employee setup
• Ensure employees receive a smooth introduction to company policies, procedures, and culture
• Manage relationships with external recruitment partners and employment vendors
• Monitor recruitment agency performance and sourcing effectiveness
• Support employee lifecycle processes from onboarding to offboarding
• Maintain HR documentation, employee records, and HR system data accuracy
• Act as a trusted point of contact for employee HR-related concerns
• Promote employee engagement and a positive working environment
• Manage employee resignation and termination processes
• Prepare recruitment reports and workforce updates for management
• Analyze hiring trends and recommend improvements to recruitment strategies and processes

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field
• Minimum 2 years of recruitment experience within the Gaming, BPO, Online, Technology, or related industries
• Experience managing end-to-end recruitment processes
• Experience recruiting both local and expatriate employees is highly preferred
• Strong understanding of recruitment methodologies, sourcing strategies, and talent acquisition best practices
• Experience working with recruitment platforms such as LinkedIn Recruiter, job boards, and ATS systems
• Strong analytical skills with the ability to interpret recruitment data and workforce trends
• Excellent organizational and stakeholder management skills
• Strong communication and interpersonal abilities
• Ability to work independently and manage multiple priorities simultaneously
• Strong problem-solving skills and attention to detail
• Experience leading recruitment projects or mentoring junior recruiters is considered an advantage
• Good command of English, both written and spoken
• Chinese language proficiency is considered a strong advantage
• Vietnamese language proficiency is required

Benefits

• Competitive compensation package aligned with your experience and contribution
• Health insurance coverage
• Meal allowance
• Professional growth and leadership development opportunities
• Exposure to international recruitment and HR projects
• Continuous learning and development support
• Collaborative and people-focused culture
• Opportunity to shape talent acquisition strategies and organizational growth
• Dynamic international environment with long-term career progression opportunities