Participate in the planning, coordination, and execution of the deployment of Flexbox™ units and pilot systems across North America;
Support the operation, service, and maintenance of mobile assets in both field and facility environments;
Troubleshoot technical issues on-site and remotely, and adjust plans based on urgency and operational needs;
Work closely with cross-functional teams including engineering, automation, commissioning, and project management;
Assist with system installation, startup, commissioning, and performance tuning at client sites;
Ensure systems are properly installed, configured, and maintained to meet operational requirements;
Track spare parts usage and maintain accurate inventory records;
Maintain detailed documentation, including service reports, deployment logs, and lessons learned;
Communicate with clients, vendors, and internal teams to support ongoing operations and resolve issues;
Identify inefficiencies, bottlenecks, or recurring issues and propose improvements to asset design and deployment strategies;
Participate in factory acceptance testing (FAT), wet testing, and maintenance activities at H 2 O Innovation facilities;
Follow safety standards and meet all site access requirements while maintaining a high level of professionalism.

Relevant technical site experience (for example, testing and operations experience), construction, and commissioning, as well as good IT and analytical skills;
Mechanically inclined with ability to disassemble and reassemble piping, valves, equipment, etc.;
Valid driver’s license;
Must be able lift, push, pull at least 50 lbs;
Must be available to travel unrestricted in both USA and Canada
80% of the work requires traveling;
Excellent troubleshooting and problem-solving skills;
Basic understanding of water treatment processes, equipment, and technologies;
Ability to interpret engineering drawings, schematics, and P&IDs;
Ability to meet all customer site access requirements and maintain a high degree of behavioral safety in all aspects of work;
Excellent interpersonal, leadership and managerial skills;
Be autonomous, resourceful and meticulous;
Provide excellent customer service;
Knowledge in various PLC programming software (Asset);
Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset)

Field Service Technician

Key skills