Contributes to driving sales through providing a genuine experience to each customer.
Acts as a brand representative reflective of company values; drives the store experience on the sales floor through an energized pace.
Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way.
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others.
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses.
Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
Maintains Free People’s visual and operational standards while keeping the focus on the customer.
Supports the shipment process to gain awareness of product including what’s new and what’s reship.
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
Requirements
Love for the FP brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays