Support the construction, analysis, and updating of operational reports and databases;
Assist in store workforce planning, taking into account demand, productivity, and capacity;
Analyze requests for staffing adjustments on demand, evaluating impacts and consistency with defined parameters;
Support scenario simulations and studies to optimize resources;
Interact with store managers, people management (HR), and the Shared Services Center (CSC) to clarify data and align operational activities;
Monitor performance indicators and support identifying improvement opportunities;
Ensure organization and quality of information used in analyses;

Currently pursuing a degree in Engineering, Business Administration, Statistics, Mathematics, or related fields
Intermediate knowledge of Excel (spreadsheet manipulation, basic formulas and data organization, VLOOKUP/XLOOKUP, Pivot Tables, charts)
Analytical profile and logical reasoning
Good verbal and written communication
Ease in building relationships and working in a team
Organized and attentive to details
Advanced Excel knowledge is a differential
Experience working with large volumes of data
Interest in topics such as operational efficiency, productivity, and planning
Ability to structure analyses and communicate insights clearly
Familiarity with capacity concepts, dimensioning, or operational planning
Basic knowledge of Power BI or data visualization tools

Transportation voucher and/or company shuttle for positions at our distribution centers (CDs)*
Meal/Food allowance
Christmas food basket voucher
Home office allowance (for hybrid or remote employment contracts)*
Multi-purpose credit card
Employee discount at our stores
Health insurance
Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching)
Wellhub (Gympass)
Programs and campaigns developed to promote self-care, health, and well-being for our employees and their families
Balance methodology applied with leadership and teams, strengthening communication and recognition, well-being, and work style/tools
Dental plan
Univers – discounts at Raia and Drogasil pharmacies
Pet health plan
Running coaching
Discounts at universities, schools, language, and professional courses
Discounts on movie and theme park tickets, and more
People with disabilities are welcome to apply for all our opportunities.

Operational Excellence Intern – Workforce Planning & Capacity

Key skills