Support churn analyses, identifying the main factors driving customer departures
Identify behavior patterns across the customer journey, with a focus on retention
Build databases and simple analyses to support the team
Automate analytical routines using SQL and Python
Provide internal teams with data to support decision-making
Requirements
Bachelor's degree completed in Business Administration, Engineering, Economics, Statistics or related fields
Basic knowledge of SQL
Knowledge of Python
Interest in working with data and customer behavior
Experience in automating analyses
Experience with churn or retention analysis is a plus
Tech Stack
Python
SQL
Benefits
Dress code: be yourself!
Special discount on car rentals and on the purchase of certified pre-owned vehicles
Gympass
Profit Sharing (PLR)
Health insurance
Dental plan
Private pension
Home office allowance
Allya benefits and discounts network
Life insurance
Food allowance
Meal voucher
Transportation voucher
And more: Localiza University (in-person/online training for your development); Support Program for Expectant Mothers; "Acolher" Program offering psychological, financial and legal guidance; on-site medical clinics for emergency care; dedicated employee service center; on-site services at headquarters (gym, nail salon, bank, copy center and cafeteria); open-plan work environments, among others.