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Director, Intelligent Automation – AI at Manulife | JobVerse
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Director, Intelligent Automation – AI
Manulife
Website
LinkedIn
Director, Intelligent Automation – AI
Canada
Full Time
3 days ago
$118,300 - $168,300 CAD
Visa Sponsorship
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Key skills
Azure
Salesforce
About this role
Role Overview
Own and manage the delivery roadmap for the augmentation portfolio across business units, ensuring clear timelines, milestones, and value realization
Lead solution delivery across both low-code rapid deployments and complex builds, ensuring high standards of accuracy, reliability, and adoption
Serve as the primary business partner to central Technology teams, aligning augmentation solutions with foundational technology investments
Oversee operational quality, governance, and release readiness, ensuring all capabilities meet defined acceptance criteria and audit standards
Build and develop high-performing teams, while engaging stakeholders and communicating outcomes to business leaders and executives
Drive capacity planning, prioritization, and continuous improvement of the shared augmentation library to maximize long-term value
Requirements
10+ years of experience in operational transformation, intelligent automation, product delivery, or related domains
Proven track record of delivering enterprise-grade solutions into production environments
Strong understanding of operations in financial services, banking, or insurance sectors
Experience owning product roadmaps, capacity planning, prioritization, and measurable value delivery
Familiarity with Microsoft ecosystem (Azure, Power Platform) and Salesforce at a functional level
Demonstrated ability to collaborate across IT, architecture, and business teams
Experience leading teams (5–6 members) with a focus on building inclusive, high-performing environments
Bachelor’s degree required
Tech Stack
Azure
Benefits
health, dental, mental health, vision insurance coverage
short
and long-term disability insurance
life and AD&D insurance coverage
adoption/surrogacy benefits
wellness benefits
employee/family assistance plans
retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program including holidays, vacation, personal, and sick days
full range of statutory leaves of absence
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