Ensures PMO governance, reporting, RAID management, planning, and resource management processes enable successful delivery against agreed contractual and business objectives
Drives the continuous improvement and standardisation of PMO processes, tools, and methodologies
Provides expert guidance to account and programme leadership on governance, risk exposure, planning, and performance visibility
Leads and oversees PMO reporting across programmes and/or accounts, ensuring clarity, accuracy, and alignment to stakeholder needs
Mentors and supports PMO team members, fostering capability development and high performance
Ensures all PMO outputs are insight‑driven, decision‑focused, and fully compliant with PPM organisational standards and controls

Proven experience delivering PMO services within complex project or programme environments
Strong knowledge of: Governance and control
Reporting and performance management
Resource management
Relevant project management certifications (e.g. PRINCE2, MSP, Agile)
Strong analytical and problem-solving capability
Expectations of a systematic, disciplined, and analytical approach to problem-solving and effective communication in formal and informal settings
Candidates must be eligible to obtain and maintain SC clearance

PMO Manager

Key skills