Paralegal – Subpoena Response Team

Role Overview

• Review subpoenas, investigative demands, information requests, and related legal documents to identify response requirements, deadlines, and relevant business contacts
• Prepare and send responses to third-party legal requests in coordination with in-house counsel, external counsel, and internal stakeholders
• Record, process, and monitor incoming requests, filings, and orders using matter management systems and shared repositories
• Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates and next steps
• Research related matters, supporting records, and available resources to help determine response scope and required documentation
• Maintain electronic case management tools, shared file rooms, and databases to support tracking, reporting, and retrieval of legal matter information
• Support program administration, reporting, special projects, and process improvement activities related to third-party response operations

Requirements

• 3+ years of experience in paralegal, legal operations, or legal analyst work supporting subpoena response, investigative demands, records requests, or similar third-party legal matters
• Experience reviewing legal documents, tracking deadlines, and coordinating document collection and responses in a regulated business environment
• Experience using matter management systems, document repositories, and database tools for legal matter tracking, file management, and reporting
• Bachelor's degree or higher in Legal Studies, Business, Criminal Justice, or related field, or equivalent combination of education, related experience and/or military experience
• Paralegal certificate or equivalent legal operations credential (a plus)
• Experience preparing written correspondence and legal response materials with accuracy, organization, and attention to deadlines (a plus)
• Experience supporting third-party response programs in financial services, payments, or consumer data environments (a plus)
• Experience working with in-house counsel and external counsel on subpoena or investigative response matters (a plus)

Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.