Serve as the main point of contact for a portfolio of activated clients, building strong, trust-based relationships with decision-makers and influencers.
Ensure clients adopt Klar’s products (credit lines, bank accounts, payments, etc.), actively use them, and realize their full value—translating into revenue growth for both clients and Klar.
Monitor account health and engagement signals, proactively addressing risks and executing retention playbooks to reduce churn.
Identify opportunities to expand product usage (e.g., higher credit lines, new financial solutions), collaborating with Product and Growth to deliver tailored offers.
Work closely with Risk, Product, Operations, and Revenue teams to solve client issues quickly and provide structured feedback for product and process improvements.
Own clear KPIs such as portfolio growth, product usage, revenue per client, retention rates, and NPS.

Bachelor’s degree in Business, Finance, Marketing, or related field (or equivalent experience).
2–5 years of experience in B2B sales, preferably in fintech, SaaS, or financial services.
Strong understanding of financial products and services (e.g., payments, lending, KYC).
Proven track record of meeting or exceeding sales quotas.
Excellent communication, negotiation, and interpersonal skills.
Self-motivated, organized, and comfortable working in a fast-paced startup environment.
Experience with CRM software (e.g., Salesforce, HubSpot).

15 days of paid vacation per year; plus extended maternity and paternity leaves
Vacation premium
30 days of Christmas bonus
Food vouchers
Medical Insurance
Computer device
Wellhub subscription to offer mental and physical health
Sponsored coaching and therapy sessions
A modern centrally located office in Mexico City with free drinks, snacks, and regular social events
International work environment with amazing and highly skilled people
A world class team that helps you evolve your skills in areas you're interested in

Key Account Manager – B2B

Key skills