Technical Sales and Education Specialist

Role Overview

• Facilitate and deliver high-impact training programs utilizing a variety of methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness for the audience.
• Work with the Regional Manager and Business Development Representatives to assess customer training needs and establish a training plan to onboard, support and grow accounts.
• Provide training support for New Hire Onboarding, National Sales Meeting, Association Conferences, Tradeshows and Customer Training Events.
• Support new hire onboarding and continuing rep development efforts by conducting co-travel assessments, providing feedback and working with Sales leadership to enable rep success.
• Provide ABO training in partnership with other colleagues for ZEISS employees and customers as needed.
• Provide inputs to training content and materials to support company objectives and initiatives.
• Develop ROIs and metrics for assessing efficacy of training methods by effectively measuring, benchmarking and monitoring learning impact to the business.
• Perform other duties as assigned.

Requirements

• Bachelors degree in related field preferred
• ABO certification required
• A minimum of 3 years of optical sales experience.
• A minimum of 3 years of professional level training and development experience in group presentations, one-on-one coaching and program management/administration.
• Prior experience working as a sales representative.
• Familiarity with the Challenger Sales Methodology.
• Familiarity with Salesforce.
• Demonstrated ability to successfully develop and deliver sales training programs utilizing skills in instructional design, program design & development, and training technologies.
• Sales and/or marketing and merchandizing experience to the Eye Care Professional preferred
• Ability to take initiative and ownership for project creation and effectively execute while utilizing effectiveness assessments along with improvement as appropriate
• Trainer certifications with recognized vendors to align with company and department objectives and initiatives
• Understanding of Rx lab operations is desired
• Excellent facilitation management and interpersonal relationship skills
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills required.
• Strong analytical and organization diagnosis skills
• Exceptional knowledge of product, deep understanding of market
• Demonstrated ability to take initiative and work independently, in a team environment and work effectively at all levels of the company.
• Act with integrity and demonstrates ethical behavior in all matters with all stakeholders.
• Maintain a high level of energy, enthusiasm, engagement and commitment to action.
• Outstanding oral and written communication skills including presentation skills, strong project management skills required.
• Demonstrated proficiency in Microsoft Office applications including Word, PowerPoint, Outlook and Excel.

Benefits

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay from your first day