Define target Operating Model strategy in close collaboration with Global Markets leadership, Technology and associated support functions
Define and implement detailed OKRs/KPIs to measure the success of transformation efforts as well as success of ongoing Platform & Technology delivery and processes
Manage and govern key Global Markets processes and playbooks in conjunction with Technology leaders
Drive detailed analysis of Global Market’s current operating model and deliver detailed, data driven and objective recommendations for enhancements
Establish coherent, well roadmaps for implementing change with clear governance and reporting routines to support
Be an active participant in discussions and influence decisions around the end to end lifecycle and the strategic technology architecture across Global Markets
Work closely with Technology and Product partners to maintain oversight of our investments, progress and adherence with regulatory obligations
Own and drive the strategy for Global Markets Operating Model and Transformation; Define and manage and govern key Global Markets processes and playbooks
Document requirements and ensure product delivery aligns to user requirements and architectural strategy
Measure operating model baselines and define KPIs, SLOs, SLAs and other target metrics
Explore industry, client and competitor trends to ensure BofA remains relevant and forward looking
Ensure the ongoing delivery of critical product as follows: Robust governance and management of core investments and priorities
Work and collaborate with IT and Support partners
Influence and shape future investment and design decisions in conjunction with management and business leads
Requirements
Technology and Transformation background with strong understanding of Technology SDLCs, Global Markets and Financial institutions
Highly familiar with Global Markets functions and workflows with a data driven and automation first mindset
Experience delivering and driving large scale operating model transformations in the Financial industry
Comfortable managing diverse stakeholders and challenging status quo and current operating principals
Excellent communicator able to traverse from granular developer level interactions up to senior leadership
Strong team work and ability to collaborate with others
Excellent problem solver with an ability to work independently and comfortable working in a fluid environment with shifting priorities
Highly motivated and strong desire to learn business and new technologies
Some coding/scripting experience (with knowledge of best practices) in Java/Python preferred