Senior Zuora Engineer

Role Overview

• Lead end-to-end Zuora implementations including Billing, Payments, and Subscription Management
• Create and optimize complex Zuora Workflows and Events and Notifications module to meet business requirements.
• Build and maintain custom Invoice and Credit Memo templates and tenant-branded customer emails using Zuora Invoice HTML templates.
• Create and maintain the core Product Catalog, including dynamic pricing, rate plans, charges, discount rules, currencies, taxation, and accounting codes
• Assist with month-end close checklists, bulk data uploads/updates.
• Manage environment strategy across multiple tenants (Sandbox, Dev, UAT, Production) and safely promote product catalogs and configuration changes.
• Manage/Enhance Zuora CPQ Configuration. Troubleshoot and resolve CPQ or Zuora CRM sync issues.
• Configure payment gateways, HPMs, payment method policies, dunning.
• Collaborate with product managers and business stakeholders to translate functional requirements into scalable Zuora solutions
• Design/implement REST API integrations with Salesforce and other applications.
• Create Zuora Reports/Data Queries as per business stakeholder requirements.
• Participate in code reviews and follow established development best practices
• Collaborate with cross-functional teams to translate business requirements into technical solutions
• Troubleshoot and resolve defects and production issues
• Maintain accurate technical documentation
• Maintain up-to-date knowledge of system functionality, customization, and integration

Requirements

• 5+ years of experience in Zuora Billing administration and configuration , including product catalog, subscriptions, billing rules, payment gateways, and revenue recognition.
• Proven experience leading end-to-end Zuora billing and subscription implementations
• Experience with 3rd party integrations in complex environment
• Prior experience in Zuora Quotes/CPQ X implementation.
• Strong hands-on experience building and maintaining REST API integrations.
• Strong troubleshooting skills and the ability to make sound decisions in uncertain and time-sensitive circumstances
• Zuora Billing Certification
• desirable

Core Competencies:

• Problem-solving and analytical thinking
• Ability to work independently and manage priorities
• Technical leadership and decision-making
• Strategic thinking and solution design

Benefits

• 100% paid employee medical and dental insurance
• Monthly contributions to Health Savings Accounts
• A 401(k) match that is immediately fully vested
• Outstanding time off benefits
• Paid time off for volunteer activities
• Remote work