Analyze escalation demand trends
Analyze operational data and performance to identify gaps, inefficiencies, and compliance
Develop, maintain, and report key performance metrics related to backlog, fulfillment, and service levels amongst different demand types
Partner with cross-functional teams within the service supply chain to drive project completion, resolve issues, and cross-functional workflows
Drive continuous improvement initiatives focused on process standardization and automation
Investigate order delays and system issues – providing root cause analysis and corrective actions
Ensure data accuracy across several reporting tools
Assist with developing and documenting S4 HANA business requirements

Bachelor’s degree in Supply Chain, Business, Operations, Analytics, or related fields
Strong analytical and problem-solving skills
Experience working with data, metrics, and reporting tools
Proficiency in Microsoft Excel, Word, PowerPoint, Vizio, Power BI, AI or similar analytic tools is a plus
Strong communication and collaboration skills with the ability to work across multiple teams
Detail-oriented with a continuous improvement mindset

Supply Chain Analyst

Key skills