Serve as the primary point of contact for collaborations, ensuring satisfaction and value across a portfolio of products and projects to drive value for customers
Develop and maintain relationships with stakeholders in client organizations through regular engagement, including in-person meetings
Plan and lead meetings with partner organizations, including steering committees, strategic business reviews, progress updates, etc.
Develop a deep understanding of collaboration agreements and work with internal teams to ensure precise execution, tracking milestones, deliverables, and performance metrics
Organize and oversee data provisioning operations for clients in collaboration with internal teams, proactively identifying risks and resolving issues
Conduct regular health checks on accounts, monitoring the status of active projects and proposals to ensure alignment and progress
Facilitate coordination between Tempus' subject matter experts, Business Development, and other internal teams as appropriate to align on strategic initiatives and ensure all stakeholders are engaged appropriately to ensure a collaboration’s success
Serve as the champion for the strategic intent of the partnership, identifying and pursuing opportunities to expand the collaboration
Act as the point of escalation internally and externally, resolving issues and conflicts, and providing strategic recommendations for solutions
Identify opportunities and lead / support efforts to streamline operations and enhance internal and external partner and customer experiences
Conduct in-depth research on partner organizations, including structure, strategy, pipeline, and decision-making processes to maximize partnership success
Stay updated on relevant M&A activities, regulatory decisions, and product approvals or denials to anticipate partner needs
Travel approximately 5-10% of working time
Requirements
5+ years of experience in go-to-market, strategy, operations, or consulting
Preferably 3+ years working with companies who serviced Life Sciences companies in Research & Development and/or Real World Data
Willingness to take initiative to get things done
Thrives in a high growth, rapidly evolving business environment with expertise
Navigating ambiguous situations with high levels of autonomy
Proactive mindset that can operationalize new solutions, and help move both internal and external stakeholders to quickly solve problems
Proven ability to navigate multi-faceted client organizations with success, with a track record of delivering customer and business outcomes in a fast-growing environment
Understanding of translational research, discovery, and clinical development at biotech and pharmaceutical companies
Advanced understanding of biology and therapeutic interventions in Oncology
Exceptional account management, articulation of issues and an ability to navigate a wide range of stakeholders to solve problems
Bachelor degree in a Science or Business discipline; Advanced degree (MBA, MD, PhD, or Healthcare certification) preferred
Benefits
Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.