Manage and optimize revenue-impacting workflows across the organization
Improve forecasting accuracy and strengthen pipeline management rigor
Drive operational efficiency across the quote-to-cash lifecycle
Oversee CRM administration and sales process management within Salesforce
Lead strategic operational initiatives aligned with company growth objectives
Develop executive-level reporting and KPI dashboards to support business decisions
Establish and maintain process governance and operational best practices
Analyze operational data and performance metrics to identify trends and opportunities
Identify and implement automation, process enhancements, and continuous improvement initiatives

5+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related field
Strong experience managing CRM systems, preferably Salesforce
Proven experience supporting quote-to-cash processes, pipeline management, and forecasting operations
Strong analytical and problem-solving skills with the ability to translate data into actionable insights
Experience building executive reporting, dashboards, and KPI tracking frameworks
Demonstrated ability to identify process gaps and implement operational improvements and automation solutions
Strong understanding of sales processes, revenue workflows, and operational best practices
Experience partnering cross-functionally with Sales, Finance, Marketing, Customer Success, and Leadership teams
Excellent project management, organizational, and prioritization skills in a fast-paced environment
Experience with business intelligence and reporting tools such as Tableau, Power BI, Looker, or similar platforms is preferred
Familiarity with revenue forecasting methodologies and pipeline analytics preferred
Bachelor’s degree in Business, Finance, Operations, Analytics, or a related field preferred

Flexibility to work where/how you want within the United States – in-office, remote, or hybrid
Day 1 access to robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program

Revenue Programs & Sales Operations Manager

Key skills