Responsible for day-to-day leadership and management of multiple Directors of Service Delivery
Oversee multiple Directors and other staff to carry out key objectives
Lead relationship management of key client counterparts including continued communication of revenue cycle performance
Develop and deliver regular and ad-hoc presentations to client executives highlighting pertinent updates relating to client needs
Lead R1 strategy development as functional and technical expert sharing best practices, optimizing performance, and leading the transformation
Execute and improve R1’s operating model
Act as a change agent to help establish common goals and create alliances across hospital organization to optimize success
Partner with internal R1 customer operations team to align operational objectives
Serve as a functional/technical expert for Customer’s team ranging from executive level to front line operators to help drive operational and performance improvement
Partner with R1 functional leaders on management decisions regarding daily operations within assigned hospital(s)
Focus on development, performance, and growth of the Revenue Cycle Team
Other duties and responsibilities as assigned

Minimum of 12 years of experience, including at least 8 years in a management role
Bachelor's
Equivalent experience will be considered in lieu of a degree

VP Service Delivery

Key skills