Work with senior management to define and manage the scope, strategy, and requirements of business initiatives with specific emphasis on creating integrated strategic solutions.
Oversee, manage, and coordinate multiple business initiatives to ensure successful execution and delivery of key projects.
Identify and document complex operational business issues and facilitate development of creative solutions involving workflow procedures and/or new technologies that are consistent with business long-term strategic plans.
Collaborate with key stakeholders to understand business requirements and develop innovative solutions to address challenges and opportunities.
Support the enablement and adoption of new technologies, including AI and automation, by helping teams understand impacts, workflows, and expected outcomes.
Stay informed about industry trends, best practices, and emerging technologies to drive continuous improvement and innovation within the organization.
Own the development of business cases including all costs/benefits. Consult on new ideas to determine viability to move forward. Ensure business casing will have impact on established KPIs.
Assist in translating strategic priorities into clear initiatives with measurable outcomes and tracked benefits realization.
Represent and advocate for business unit in major division or corporate initiatives ensuring business unit needs are appropriately addressed.
Provide effective communication with business unit management as well as business partners across the business unit including IT, Product Development, Project Office, and the Sales teams.
Requirements
Proven experience in managing and leading complex business initiatives, including process improvement, technology implementations, and new product development.
Strong project management skills, with the ability to effectively prioritize and manage multiple projects simultaneously.
Excellent analytical and problem-solving abilities, with a demonstrated track record of identifying and implementing innovative solutions.
Exceptional communication and interpersonal skills, with the ability to work independently and collaborate effectively with cross-functional teams and senior leadership.
Demonstrate a strong ability to communicate complex ideas clearly and concisely and challenge the status quo while fostering a collaborative and inclusive work environment.
A strategic mindset with the ability to align business initiatives with organizational long-term goals and objectives.
Knowledge of industry best practices, emerging technologies, and market trends related to business process improvement and new product development.
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Benefits
health, dental, mental health, and vision insurance coverage
short
and long-term disability insurance
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program including holidays, vacation, personal, and sick days