Salesforce Platform Architect

Role Overview

• Lead the design and governance of Salesforce architecture
• Define architectural strategy to support current and future business needs
• Develop and maintain enterprise-level architectural standards, frameworks, and documentation
• Advise on solution patterns, technical integrations, and platform capabilities
• Provide technical oversight on major Salesforce initiatives
• Review project and solution designs for compliance with architecture standards
• Guide dev teams on scalable, secure, and maintainable solution design
• Participate in or lead technical design sessions for complex projects
• Drive platform integration and data strategy
• Architect integrations between Salesforce and external systems (REST/SOAP, middleware, etc.)
• Ensure data model design is optimized for performance, scalability, and reporting needs
• Oversee data migration, quality, and synchronization strategies
• Champion platform best practices and compliance
• Establish and promote coding, security, and release management standards
• Ensure compliance with industry regulations and company policies
• Conduct technical reviews, audits, and health checks of the Salesforce environment
• Collaborate with cross-functional teams
• Work closely with Product, Business, and IT leaders to align architectural direction with business strategy
• Mentor Salesforce team members and lead knowledge-sharing initiatives
• Communicate complex architectural concepts to technical and non-technical stakeholders
• Stay current with Salesforce innovation
• Evaluate and recommend new Salesforce features, tools, and technologies
• Guide the adoption of emerging platform capabilities and assess their business value

Requirements

• 6+ years of hands-on experience designing and implementing Salesforce solutions at scale
• Deep understanding of Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, and Platform capabilities
• Proven track record of architecting complex integrations and data models
• Experience with enterprise governance, scalable design, and performance optimization
• Strong expertise in Salesforce development (Apex, Lightning Components, Visualforce, APIs)
• Experience with DevOps processes, CI/CD, and release management
• Salesforce Development and Architect certifications (e.g., Application Architect and/or System Architect)
• Ability to communicate strategic ideas and technical concepts to both business and IT stakeholders
• Experience in Agile/Scrum environments and leading technical teams
• Proven experience designing and implementing integrations between Salesforce and third-party or internal systems, especially those utilizing artificial intelligence (AI) technologies (e.g., machine learning models, chatbots, predictive analytics).

Tech Stack

• Cloud
• SOAP
• Visualforce

Benefits

• Comprehensive health benefits, life and disability insurance
• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
• Tuition and reading reimbursement programs to support your continuous learning and professional growth
• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.
• GoTo performance bonus program to celebrate your impact and contributions