Process access requests, approvals, and role assignments across corporate systems and services.
Maintain least-privilege access policies and follow security best practices.
Manage employee onboarding and offboarding — account creation, access provisioning, device setup, and equipment return.
Conduct regular access audits and review logs for anomalies or policy violations.
Maintain an up-to-date access registry across all systems.
Procure, configure, and distribute laptops, peripherals, and mobile devices.
Troubleshoot and resolve hardware and software issues for employees.
Maintain IT asset inventory — tracking, labeling, and decommissioning equipment.
Support and maintain office network infrastructure (Wi-Fi, switches, printers, VPN).
Provide first-line IT support (helpdesk) for the team.
Configure and prepare workstations for new employees.
Resolve day-to-day IT issues promptly and document solutions.
Manage SaaS accounts and software licenses — provisioning, renewals, and cost tracking.
Maintain and monitor corporate SaaS subscriptions and software licenses.
Track renewal dates and optimize licensing costs.
Analyze subscription usage to identify unused or duplicate licenses.
Communicate with vendors regarding pricing, contract terms, and renewals.
Identify repetitive IT tasks and automate them where possible.
Document IT processes, runbooks, and troubleshooting guides.
Propose and implement improvements to IT processes and tools.

2+ years of experience as a System Administrator.
Hands-on experience with access management systems such as Google Workspace, Okta, Active Directory, or similar tools.
Understanding of RBAC, least-privilege principles, and access control frameworks.
Experience managing macOS and Windows workstations in a corporate environment.
Basic networking knowledge (DNS, DHCP, VPN, firewalls).
Strong troubleshooting skills for both hardware and software issues.
Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.
English level B1+ — ability to read technical documentation and communicate with vendors/support teams.
Strong communication skills — ability to explain technical topics to non-technical users.
Nice to Have
Experience with MDM solutions such as Jamf, Intune, or Kandji.
Experience with cloud IAM solutions (AWS IAM, GCP IAM, Azure AD).
Knowledge of automation and scripting (Bash, Python, PowerShell, Ansible, Terraform).
Familiarity with compliance frameworks such as ISO 27001 and SOC 2.
Experience working with ticketing systems (Jira, ServiceNow, Zendesk).
Interest or experience in Web3 and crypto platforms.

Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).

System Administrator

Key skills