About this role

Manage a portfolio of lodging supply partners and be accountable for driving growth and performance across Capital One Travel’s distribution channels.
Partner with the Strategic Chain team to seamlessly onboard new hotel contracts, leveraging Capital One Travel’s connectivity solutions.
Create and deliver tailored account development plans, performance reviews, and reporting.
Build consultative, long-term relationships with supply partners through regular and open communication.
Analyze account performance, identify areas of opportunity, and provide actionable recommendations.
Monitor pricing, availability, and distribution metrics to ensure partners achieve fair market share.
Negotiate and coordinate ad hoc promotions, discounts, and marketing fund opportunities with partners.

Bachelor's Degree or military experience
At least 5 years of experience in strategic account management with global hotel chains
At least 3 years of enterprise sales experience and training
Familiarity with online travel agencies, distribution, or hotel revenue management
Strong understanding of hospitality business processes and their impact on travelers
Comfortable working with Salesforce or similar CRM tools
Familiarity with SQL, Tableau, or other data visualization and analysis tools

Senior Associate, Account Manager – Strategic Partnerships

Key skills