Contribute to the protection of the bank’s assets by supporting Identity & Access Management (IAM) and information security practices aligned to risk, threat and vulnerability management
Provide guidance and technical support to business units on IAM access requests, processes and best practice
Monitor, review and investigate IAM-related security events, ensuring timely resolution and SLA adherence
Perform user access administration across core systems, including account provisioning, maintenance, suspension, removal and access recertification
Support and enhance IAM tooling (e.g. OneIdentity/ITShop), including onboarding new applications and enabling efficient access request processes
Ensure compliance with local, regional and global policies, including audit support, governance activities, control testing (KCI) and remediation of exceptions
Maintain and improve IAM processes, procedures and documentation to meet security objectives and business needs
Partner with business stakeholders to gather requirements and translate them into effective IAM solutions, workflows and role designs
Manage system and access documentation (e.g. LACF) and coordinate updates with business and system owners
Provide regular reporting and escalation of governance, audit and control exceptions to management

Strong IT foundation with good knowledge of applications, security, and IAM practices
Understanding of risk management, security best practices, and banking environments
Experience with identity management tools (e.g. Active Directory, Microsoft Exchange)
Strong analytical thinking and problem-solving skills
Ability to work independently, manage priorities, and collaborate effectively in a team
Excellent communication skills with a customer-focused approach and stakeholder engagement at all levels.

Analyst, ITI Identity & Access Management

Key skills