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Customer Service Specialist at PPG | JobVerse
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Customer Service Specialist
PPG
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Customer Service Specialist
Italy
Full Time
4 days ago
Visa Sponsorship
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Key skills
ERP
Communication
About this role
Role Overview
Manage customer relationships, providing proactive support and updates
Manage the full order cycle in ERP (entry, monitoring, changes, delivery follow-up)
Coordinate with production, logistics, quality and finance to ensure smooth operations
Manage returns, non-conformities and related customer communication
Support reporting activities (orders, KPIs, customer performance) and maintain data accuracy across systems and portals (e.g. SupplyOn)
Requirements
Native Italian speaker, fluent English (B2/C1)
2–3 years experience in customer service or order management
Good knowledge of Excel and ERP systems
Strong organizational and problem-solving skills
Tech Stack
ERP
Benefits
Flexible working hours and possibility of smart working
Apply Now
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