Contracts Manager

Role Overview

• Assist the subsidence and surveying team with site inspections, technical assessments, and general case management.
• Maintain accurate and up‑to‑date records on the company’s claims management IT system.
• Work with Regional Technical Managers to improve quality and service delivery during the repair stage of claims.
• Review contractor tenders and report findings to Regional Technical Managers.
• Ensure on‑site compliance with CDM legislation and site‑specific safety requirements.
• Support with contract administration, cost analysis, valuations, and preparation of final accounts.
• Manage complaints in line with company procedures and relevant legislation.
• Visit damaged properties to assess technical and insurance requirements and oversee reinstatement works.
• Communicate effectively with clients, policyholders, local authorities, third parties, and internal colleagues.
• Manage a regional caseload independently and support other regions when required.
• Maintain a suitable home office environment; attend local offices as required. A company car is provided, and a full driving licence is essential.
• Assess repair requirements and prepare schedules of work.
• Instruct temporary or emergency works to make buildings safe.
• Apply knowledge of building pathology, including asbestos and damp.
• Interpret buildings insurance policies and relevant insurance law.
• Produce professional reports and technical correspondence.
• Specify site investigations and interpret geotechnical reports.
• Understand building construction and foundation systems.
• Obtain and assess competitive tenders.
• Apply Planning and Building Regulations knowledge.
• Comply with Health & Safety and CDM Regulations.
• Apply the Party Wall etc. Act where required.
• Administer building contracts and apply contract law principles.
• Manage projects on site, including valuations, variations, and payment authorisations.
• Demonstrate cost control and financial awareness.
• Use MS Office and internal systems confidently.

Requirements

• Degree in Civil Engineering, Structural Engineering, Building Surveying, or a related discipline.
• Enthusiastic, proactive, and adaptable.
• Excellent communication and interpersonal skills.
• Strong customer service awareness and commitment to quality.
• Ability to work effectively in a fast-paced, evolving environment.
• Strong numeracy and analytical skills.
• Ability to work independently and manage competing priorities.

Benefits

**Career & Purpose **

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

**Mental, Physical & Emotional Wellbeing **

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan