B2B Associate Technical Project Manager

Role Overview

• Facilitate customer communications (email, conference calls), as related to b2b testing requirements.
• Track the status of customer testing and coordinate timing for production migrations.
• Implementation management for standard b2b integration projects.
• Enable integrations with B2B marketplaces and eProcurement applications.
• Analyzes processes, as compared to business needs, and recommends system or process improvements.
• Assists and/or leads internal or external project teams.
• Lead or contribute to digital transformation projects.
• Completes quality projects on the agreed upon date.
• Interacts well and builds good working relationships with all project players.
• Proactive communication with customers that have not responded to requests for testing.
• Manage contact database for customer technical and business resources.
• Communicates with managers, leads, and technicians of other teams to help resolve support issues.
• Performs other duties as assigned

Requirements

• Bachelor’s degree in related discipline or equivalent experience
• 2-4+ years of technical project management
• 1
• 3+ years applicable experience
• Strong verbal and written communication skills
• Strong organizational skills
• General problem solving and root cause analysis skills
• Ability to facilitate customer conference calls
• Self-Motivated; High energy
• Ability to work in a fast-paced, dynamic environment
• Ability to understand technical process and systems; Quick learner

Benefits

• medical, dental, and vision coverage
• wellness programs
• health savings and flexible spending accounts
• 401(k) plan with company match
• employee stock purchase program
• 11 paid holidays
• accrue 18 PTO days annually
• eligible for volunteer time off
• 6 weeks of 100% paid parental leave