Be the primary contact person for our BioPharma clients and internal stakeholders for the patient recruitment programs under your responsibility
Be responsible for the onboarding and launch of new programs, including overseeing the development of patient recruitment materials (e.g., clinical trial landing pages with pre-screening questionnaires)
Ensure a smooth-running program and insight-driven reporting
Keep (financial) oversight of the program and manage all the ongoing activities and communication
Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met
Develop strong relations and trust with all stakeholders and keep them up to date on the progress of your programs
Achieve and maintain high customer satisfaction
Develop and advise on solutions to tackle operational issues along with relevant subject matter experts
Contribute to improving our patient recruitment and pre-screening processes and strategies
Support overall myTomorrows program performance and operations, as needed.

University degree in Life Sciences/Healthcare (preferred)
2+ years of trial / project management experience within the pharmaceutical industry / CROs
Thorough understanding of clinical research and clinical trial patient recruitment
Proven ability to manage complex, cross-functional programs with multiple internal and external stakeholders, ensuring timely delivery and budget oversight
Experience leading client-facing programs, including managing expectations, communicating progress, and serving as a trusted partner to Sponsors and sites
Strong communication and diplomatic skills, with the ability to navigate sensitive situations, balance stakeholder interests, and maintain productive long‑term relationships
A commercial mindset, with the ability to understand commercial drivers, track program financials, and contribute to strategic decision‑making
Basic understanding of how web pages and search engine ads function, to ensure a smooth collaboration with the Marketing and Product & Engineering teams
A good eye for detail; thinking in processes/operations comes natural to you
Able to prioritize, analyze issues, optimize processes and find / recommend alternative solutions
Excellent verbal and written communication skills in English.

Impactful work that helps patients gain access to potentially lifesaving treatments.
International work environment, scale-up energy and a flat organizational structure that encourages creativity and accountability.
Competitive salary, annual performance bonus and an Employee Stock Option Plan.
Great career development opportunities in a fast-growing company.
Learning and development budget alongside internal knowledge sharing sessions.
Attractive pension plan, full premium covered by myTomorrows.
Hybrid working model.
Policies to support working parents.
Healthy lunch at the thriving Amsterdam office.
Unlimited access to professional guidance by certified psychologists via OpenUp
Enjoy monthly events hosted by our vibrant Culture Club as well as an annual ‘myTomorrowland’ company-wide celebration!

Program Manager

Key skills