Parts & Service Administrator

Role Overview

• Assist with invoicing and office management tasks as directed by Supervisor or Manager.
• Perform data entry in the system as required to support administrative functions.
• Data entry is required.
• Maintain accurate records of service history and parts usage.
• Assist in generating the work orders for the Technicians and checking the available inventory for the upcoming assignment.
• Assist management with completed work orders by checking for part usage accuracy.
• Assist in generating reports and gathering data as needed.
• Order necessary parts from approved vendors and suppliers.
• Collaborate with technicians and vendors to identify required parts.
• Generate and manage purchase orders, ensuring accuracy and completeness.
• Follow up with vendors on order status, delivery times, and discrepancies.
• Maintain accurate records of parts inventory, including receiving, stocking, and location control.
• Conduct regular inventory cycle counts and reconcile discrepancies.
• Manage and maintain proper inventory stock levels based on utilization and upcoming work orders.
• Ensure proper labeling and storage of parts to maintain a well-organized inventory system.
• Research and establish local vendors as needed to meet part supply demands.

Requirements

• High school diploma or equivalent.
• 2 years of related experience and a broad knowledge of ERP systems.
• 2 years of purchasing experience
• Inventory management knowledge required.
• Computer and office programs knowledge (Excel, Word, PowerPoint, Outlook)
• Strong organizational skills with meticulous attention to detail
• Strong ethical practices
• Composure under pressure
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to build and maintain customer relationships.
• Ability to work both as a team and/or independently
• Ability to adapt to changing priorities and thrive in a dynamic, fast-paced environment
• Must be able to properly lift weights exceeding 50 pounds.
• Must be able to read and speak the English language
• Must have a valid driver’s license
• Legally authorized to work in the United States

Tech Stack

• ERP

Benefits

• Flight benefits that include savings on airfare, hotel and rental cars
• Medical, Dental and Vision
• Company Provided Short Term and Long-Term Disability Insurance
• Company Paid Life Insurance & Accidental Death and Dismemberment
• 10 Paid Holidays + Your Birthday
• PTO – Minimum 3 weeks per year
• Annual Profit-Sharing Bonus
• 401(K) and Roth Matching
• Employee Assistance Program
• Tuition Reimbursement
• Free Safety Shoes and Prescription Safety Glasses